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Contact Us2018-09-20T03:12:40+00:00

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Send us a message and we will take the time to get to know you so we can help you find your amazing trip.

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Cazhuma Tours

Mariscal Sucre 14-21 y Estévez de Toral
Cuenca – Ecuador

Ecuador: (593) (7) 2832052-2839959
Cell: 099.543.0218
Skype: gabriela.carrion
Email: info@cazhumatours.com
Office hours: M-F 8:00 – 7:00

FAQ

Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

You receive the same discount as Ecuadorian nationals, as long you have a valid cedula.
Flights from the mainland of Ecuador take 90-minutes from Guayaquil, and another hour from Quito.
By booking your cruise and flights through Cazhuma Tours, you can save on package deals, and get onboard your cruise within the scheduled pickup times. Booking your own flights may incur extra expenses such as a charter boat to your vessel.
Only one checked bag (44lbs, 20kg) and one carry-on bag per person is allowed.
We recommend that you bring lightweight clothing, sweaters, hat, sunglasses, don´t forget your swimsuits, sunscreen protection, and comfortable shoes, sandals and mosquito repellent.
Galapagos is one-hour behind the rest of Ecuador. Ecuador does not have daylight savings time.
People of all ages who want to enjoy the Amazon experience are welcome on our tours.
We can operate with 2 people minimum in a shared service, but if you are traveling alone we can accommodate you with another person or group.
Cuenca is a popular tourist destination any time of the year due to our temperate climate.

Yes, but if you want to pay with a non-Ecuadorian credit card, we can accept PayPal but the fee is an additional 6.5%. Wire transfer is the best option.

Highest elevation of the city is 2,550m (8,370ft). The nearby Cajas National Park is 4,445 m (14,483ft) at its highest point.
While getting altitude sickness in Cuenca is less likely than it would be at a higher elevation, it is even less likely for people over 50. Get acclimated the first day or two, before doing anything too strenuous.
The terrain is rugged and the weather can be unpredictable and cold, so dress appropriately: Comfortable walking/hiking shoes, sweater, rain jacket/poncho, wool cap and gloves. But, don’t forget sunglasses and sunscreen protection, as the sun at high altitudes is much stronger.
We recommend you bring a sweater, wool cap, gloves, sunglasses, sunscreen protection, bottle of water, chocolate bar, and wear comfortable walking shoes.
We recommend you bring a sweater, wool cap, gloves, sunglasses, sunscreen protection, bottle of water, chocolate bar, and wear comfortable walking shoes.
We recommend you bring a sweater, wool cap, gloves, sunglasses, sunscreen protection, bottle of water, chocolate bar, and wear comfortable walking shoes. Bring a bathing suit or shorts, if you want to dip in the lagoon.
Up to 90-days during a 12-month period can be used for one or more trips. If a visitor has already used 90-days during this period, they cannot return to Ecuador for 9 months.
Due to Ecuador’s location on the Equator, there are no marked seasons, so the weather is stable most of the year.

Ecuador is a good place to visit all year round. But, these are the high seasons for the four regions.
Galapagos (Jan-May); Coastal regions (Dec-Apr); Amazon Rainforest (Jun-Sep); Andes Highlands (dry season Jun-Dec)

Gratuities are an accepted part of the travel business for tours, hotels and restaurants, but generally locals do not tip for everyday services.
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